Thursday, December 5, 2024

Better Business Systems and Processes: Sonya Corkery

Build a Thriving Business with Clear Communication Clear the Clutter: Streamline Your Business for Success Episode 233 (Sonya is based in Australia) In this conversation, we explore: 1. The Importance of Systems and Processes in Business • How a lack of systems and processes leads to inefficiencies and constant "firefighting." • Strategies for developing effective operating systems that streamline operations and boost profitability. 2. Effective Communication as the Foundation for Success • The critical role clear communication plays in team collaboration and client relationships. • Methods to establish consistent messaging and improve internal and external communications. 3. Gaining Objectivity Through External Business Assessments • The value of bringing in an outside perspective to identify inefficiencies and growth opportunities. • How to conduct a business audit to uncover stress points like cash flow issues and staff turnover. 4. Managing Ego and Embracing Change for Growth • Recognizing when ego hinders business progress and team dynamics. • Tips for being open to feedback and making changes that benefit the whole organization. 5. Preparation and Mindset: Doing Your Future Self a Favor • The concept of preparing today to set yourself up for success tomorrow. • How routines, checklists, and even "uniforms" can enhance productivity and reduce decision fatigue. 6. Building Genuine Connections Through Energetic Interactions • The impact of authentic communication on building trust with clients and team members. • Moving beyond rote phrases to create meaningful and personalized interactions. 7. Listening to Team Members on the Front Lines • Leveraging the insights of employees who handle day-to-day operations. • Involving your team in decision-making to enhance engagement and implement better solutions. 8. The Psychological Benefits of Organization and Planning • How feeling organized reduces stress and provides peace of mind. • Small actions that compound over time to significantly improve personal and business efficiency. 9. Navigating the Unique Challenges of Family Businesses • Balancing personal relationships with professional roles within a family-run business. • Establishing clear communication and boundaries to ensure mutual respect and business success. 10. Accepting Feedback and Turning Challenges into Opportunities • Embracing constructive criticism as a catalyst for improvement. • Understanding that change is necessary to achieve different and better outcomes. Join us as we delve into these topics with Sonya Corkery, who shares her expertise on cleaning up businesses, enhancing communication, and setting yourself up for future success. ----- About our guest, Sonya Corkery: Sonya had an extensive corporate career in finance. That includes time as a financial planner, bank manager and commercial lender. She and her husband owned and operated a successful multimillion-dollar electrical contracting business for 16 years. Learn more about Sonya and how she might help your business at https://clearplanconsulting.com.au/ ----- Excerpts from this conversation with Sonya Corkery: Teaser Post: Key Insights from Our Conversation with Sonya Corkery Get ready to transform your business with actionable insights! In this episode of Your Intended Message, we sat down with Sonya Corkery, a seasoned consultant helping businesses clean up their operations, streamline processes, and achieve sustainabl...